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Privacy Policy

Last updated: 29 March 2026

1. Who We Are

Novaural Ltd is a company registered in England & Wales (Company No. 17120454), with its registered address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

For data protection purposes, Novaural Ltd is the data controller. If you have any questions about how we handle your data, please contact us at enquiries@novaural.com.

2. What Data We Collect

We only collect personal data that you voluntarily provide through our Partnership Enquiry Form on the Partner With Us page. This may include:

• Your full name
• Email address
• Organisation name
• Your professional role
• Type of partnership interest
• A free-text message describing your enquiry
• How you heard about Novaural (optional)

We do not collect data through any other means on this website.

3. How We Use Your Data

The data you submit through the partnership form is used solely to:

• Respond to your enquiry
• Evaluate potential partnership or collaboration opportunities
• Maintain a record of our professional communications

We will never use your data for marketing newsletters, advertising, or any purpose other than responding to and managing your enquiry.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data on the basis of:

• Legitimate interest (Article 6(1)(f)) — to respond to professional enquiries about partnership opportunities.
• Consent — by voluntarily submitting the form, you consent to us processing the data you provide for the stated purpose.

5. Data Sharing & Third Parties

Your data is not sold, rented, or shared with third parties for their own purposes. However, we use the following service provider to process form submissions:

• Formspree — a secure form processing service that receives your form data and forwards it to us via email. Formspree processes data in accordance with their own privacy policy. Data transmitted to Formspree is encrypted in transit (HTTPS/TLS).

We do not use any other third-party services that process your personal data (no analytics platforms, no advertising networks, no social media tracking pixels).

6. Cookies & Local Storage

This website does not use cookies for tracking, analytics, or advertising.

We may store a language preference in your browser's localStorage (a browser feature similar to cookies) if multi-language support is activated in the future. This is a strictly functional preference and contains no personal data. It is stored only on your device and is never transmitted to our servers.

You can clear localStorage at any time through your browser settings.

7. Data Retention

We retain partnership enquiry data for as long as necessary to evaluate and respond to the enquiry, and for a reasonable period thereafter in case of follow-up communication. If no partnership materialises, we will delete your data within 12 months of your submission unless you request earlier deletion.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Request correction of inaccurate data.
• Erasure — Request deletion of your data ("right to be forgotten").
• Restriction — Request that we limit how we use your data.
• Data portability — Request your data in a structured, commonly used format.
• Object — Object to processing based on legitimate interest.

To exercise any of these rights, please contact us at enquiries@novaural.com. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• All data submitted through our website is transmitted over HTTPS/TLS encryption.
• Access to enquiry data is restricted to authorised Novaural personnel only.
• We regularly review our security practices.

10. International Transfers

Your data may be processed by Formspree's servers, which may be located outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Children's Data

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. Complaints

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

13. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this page periodically.

14. Contact

For any privacy-related questions or requests, please contact: